Privacy Policy

1. Overview

This Privacy Policy explains how Snapgrade Jobs collects, uses, stores, and shares information when you use our ESL jobs marketplace.

Our goal is to help teachers and academies connect through a more transparent hiring process while giving users control over their information.

2. Information We Collect

Depending on how you use the platform, we may collect:

• Account information, such as your name, email address, and account type
• Profile and resume information, including work history, qualifications, and documents
• Application and hiring activity, such as jobs viewed, saved, or applied to
• Communications and support records when you contact us
• Technical and usage data needed to secure, maintain, and improve the service

3. How We Use Information

We use information to:

• Provide, operate, and secure Snapgrade Jobs
• Create and maintain your account and profile
• Process job applications and related hiring workflows
• Communicate with you about account, product, or support matters
• Analyze service performance and improve product quality
• Comply with legal obligations and enforce our terms

4. When We Share Information

We do not sell personal information. We may share information:

• With academies or employers when you apply, publish relevant profile data, or opt in
• With service providers that help us host, secure, deliver, or support the platform
• When required by law, legal process, or to protect rights, safety, and platform integrity
• In aggregated or de-identified form for analytics, reporting, or product improvement

5. Data Retention

We retain information for as long as needed to operate the platform, satisfy legal obligations, resolve disputes, and enforce our agreements.

If you close your account, we may retain limited records where necessary for compliance, fraud prevention, backup integrity, or legitimate business purposes.

6. Your Choices

• You can update profile information in your account when those features are available
• You can opt out of marketing communications using the unsubscribe method provided
• You can contact us to request deletion or access inquiries, subject to applicable law

7. Security

We use reasonable technical and organizational safeguards to protect information. No system is completely secure, so we cannot guarantee absolute security.

8. International Use

Snapgrade Jobs may use infrastructure and service providers that process information in more than one country. By using the service, you understand that information may be transferred and processed outside your home jurisdiction where permitted by law.

9. Policy Updates

We may update this Privacy Policy from time to time. If we make material changes, we will update the date below and may provide additional notice where appropriate.

10. Contact

If you have questions about this Privacy Policy, contact support@snapgrade.io.

Last Updated: March 30, 2026